Etiscope Product
The Etiscope product comprises an:
- iOS or Android based app that connects to wearable sensors using BLUETOOTH technology.
- Internet based dashboard. All information captured from the Etiscope app is synced to this portal.
The Etiscope app can be used independently of the Etiscope dashboard however for ease of use and for custom reporting it is recommended that the portal be utilised.
All initial data setup can be done using the dashboard e.g. Sites, People, Work Tasks. Setting up new users can only be done through the dashboard.
Login details for the dashboard are the same as for the Etiscope app.
Support
User support is offered via:
- Email - Etiscope support
- A ticket can be sent through our help portal
Warranty
The Etiscope Performance kit is covered by Joint Action 12 month Limited Warranty.
The MBIENTLAB MetaMotionR sensors have a 12 month return to base warranty however Etiscope provides a service to swap out any sensors directly and there is no need to contact the supplier directly. Simply email Etiscope support with details of the sensor that has failed and they will assist you in arranging a replacement.
You may choose to hold spare sensors on site as an option. Please email Sales support for additional sensors.
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