To determine if there is an environmental issue or a low Bluetooth signal strength on the iPad/iPhone, the standard sensor signal strength can be checked in-situ to make sure there isn't a problem.
- Open the Etiscope app if it is not already running
- Go to the sensors page
- Place the sensors 3m (3yrds) away from the iPad/iPhone in direct line-of-sight (no objects between the sensors and the iPad/iPhone)
- Observe the signal strength numbers on the sensor icons (they will)
The numbers should be somewhere between -30 & -50 (these are minus numbers, with the lower the number the lower the signal). If one or two specific sensors are lower than the rest you may need replacement sensors; contact support for more troubleshooting and replacement.
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